Welcome to HeadCoach, an application designed to build emotional intelligence (EQ) for athletes, coaches, and sports enthusiasts across various levels. The app features EQ strategies, habit tracking, wellness journals, and intelligence reports tailored to your needs. Whether you are an elite athlete or a grassroots enthusiast, HeadCoach is committed to enhancing your mental game and life skills.
By accessing or using the HeadCoach App, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully. If you do not agree with these Terms, please do not use the HeadCoach App.
HeadCoach reserves the right to modify or revise these Terms at any time. Your continued use of the app following any changes constitutes your acceptance of the revised Terms.
Your privacy is of utmost importance to us. Please review our Privacy Policy to understand how HeadCoach collects, uses, and safeguards your data.
To fully utilize the HeadCoach App, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and are fully responsible for all activities that occur under your account.
As a HeadCoach user, you agree not to use the service for any purpose that is illegal or prohibited by these Terms. You agree to abide by all applicable local, state, and federal laws and regulations.
HeadCoach offers various subscription plans. By selecting a plan, you agree to pay the subscription fees indicated. Payments are non-refundable, except as required by law or as stated in our refund policy.
All content, features, and functionality on the HeadCoach App are owned by HeadCoach, its licensors, or other providers of such material and are protected by intellectual property laws.
HeadCoach provides the service "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
HeadCoach reserves the right to terminate or suspend your account and access to the service at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other HeadCoach users, us, or third parties.
These Terms are governed by and construed in accordance with the laws of Northern Ireland, United Kingdom, without regard to its conflict of law principles.
For any questions about these Terms, please contact us at:HeadCoach App Ltd.Catalyst - The Innovation CentreQueens RoadBelfastNorthern IrelandBT3 9DTEmail: hello@headcoach.app
If you are an employee or member of a sporting club and they have paid for your subscription, then your employer is the Data Protection Controller and HeadCoach is the Data Processor of your personal data. If this applies to you, you should contact your employer in the first instance, should you have any questions or concerns regarding your personal data. If you are an individual who has signed up for HeadCoach, then HeadCoach is the Data Controller and the Data Processor of your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing this policy; if you have any questions regarding this privacy policy, please contact the DPO using the below details:Data Protection OfficerHeadCoach App Ltd.Catalyst - The Innovation CentreQueens RoadBelfastNorthern IrelandBT3 9DTEmail address: hello@headcoach.app
Personal Data, or personal information refers to any information about an individual from which you can be identified. We may collect, use, store and transfer your personal data. We have grouped personal data as follows:
We also collect and use aggregated data such as the benefits uses get from using our service. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of our Service or how many users have high success scores or low success scores.
Depending upon your use of our site and services, we may collect and hold some or all of the personal data set out below:
We collect this data using the below methods:
Special Categories of Personal Data includes information about your health. Some fitness and wellness information that we collect from you via your responses to the wellness questions may be considered personal health data under Data Protection Laws and if recorded over a period of time.If we collect your personal health data, we will use this data for the following purposes:
The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data. We mainly use consent, contract, legal obligations and legitimate interests as the bases to process your personal data in accordance with this privacy policy.
When you register for an account or interact with our Service, such processing is necessary for the performance of our Services. (Art. 6(1)(b) GDPR).Where we process your location data without consent, for example in order to provide our Services, such processing is necessary for the performance of our Services (Art. 6(1)(b) GDPR).When you communicate with us or sign up for promotional materials, we process such data on the basis of your legitimate interest (Art. 6(1)(f) GDPR), and your legitimate interest is to provide you with our promotional messages. Where we are required under applicable local law to obtain your consent for sending you marketing information, the legal basis is your consent (Art. 6(1)(a) GDPR).For all other personal data, such processing is necessary for the performance of our Services (Art. 6(1)(b) GDPR or on the basis of your legitimate interests and your legitimate interest is to enhance our services (Art. 6(1)(f) GDPR).For the health/wellness information (special categories of personal data) we process such data on the basis of: (i) the performance of our Services (Art. 6(1)(b) GDPR; or (ii) on the basis or our legitimate interests and our legitimate interest is to enhance our Service (Art. 6(1)(f) GDPR), and your explicit consent (Art. 9(2)(a) GDPR).
Under the Data Protection Laws, you have the following rights, which we always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact the Data Protection Officer using the details provided in section 1. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, therefore please contact us first, using the details in section 1.
We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:
In addition to your rights under the Data Protection Legislation, set out in Section 6, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails.)Can I Withhold Information?You may access our Site without providing any personal data at all. However, to use our services, you will be required to submit or allow for the collection of certain data.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.All subject access requests should be made in writing and sent to the email or postal addresses shown in section 1.There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.2We will respond to your subject access request within 1 calendar month. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.Any changes will be immediately posted on our Site and you will be emailed with the changes to this policy. You will be deemed to have accepted the terms of the Privacy Policy on your first use of our serivce following the alterations. We recommend that you check this page regularly to keep up-to-date.
